br Has anyone explained what
Has anyone explained what you should do with the medication that Bradykinin (acetate) your relative was taking before admission 56.25 6.25
to the hospital?
Has anyone explained what to do and how to alert the medical staff if your relative needs anything? 93.75 6.25
Well Barely adequately Poorly
Has anyone explained the phases that you and your relative will go through during the 3.12 93.75
If your relative cannot perform movements alone, have you been taught which 3.12 3.12 78.12
exercises he/she should practice and how to do them?
Has anyone explained how to avoid the appearance of pressure sores? 3.12 9.37 71.78
If you have felt jittery, uncontrolled or desolate, have you received help from the 12.5 9.37 68.75
Has anyone explained how to perform postural changes on your relative? 3.12 15.62 65.62
Has anyone explained whether you must give your relative a special diet and how to 3.12 12.5 62.5
Has anyone explained what you can do to make the treatment the best possible 9.37 28.1 59.37
(how to care for your relative, what precautions to take, etc.)?
Has anyone explained what special attention you should pay to the patient's wounds, 12.5 28.1 56.25
if he/she has them?
Has anyone explained clearly enough if there are treatment options? 40.62 15.62 43.75
Has anyone explained what kind of care or precautions you should take with medication 37.5 25 31.25
once at home?
Have you had the feeling that the healthcare personnel listened and took into account 21.85 45.87 28.12
what you said?
Have you been able to ask and answer all your questions about your relative's 56.25 25 18.75
illness and treatment?
If your relative has felt severe pain, have you received enough information about 62.5 12.5 15.62
what to do?
Has anyone explained the advantages and disadvantages (possible risks and 75 12.5 9.37
of the treatment that your relative would receive?
Have you had the feeling that the medical staff knew the history of your relative? 75 12.5 9.37
Has anyone explained the possible evolution of the disease? 68.75 25 6.25
Has anyone explained clearly enough the treatment, medical tests, or surgery your relative 87.5 12.5
received in the hospital?
onset of the disease?
Indicate your overall level of satisfaction with the health care received Average ¼ 3.39
Protocol of main caregiver. They mainly requested informa-tion about the disease and treatments received by patients during hospitalization and about specific testing times and training related to patient care. They also noted the need for the hospital to hire more healthcare workers, pay for sys-tematic support for the care of the dependent patient during the work day and/or at night, and improve the comfort of the facilities. In addition, through the answers to the survey of hospital quality, we calculated the percentage of participants who had different unmet needs and their perception of the quality of the care provided by the healthcare staff. Table 3 reveals that most of the informal caregivers reported having received enough information about the treatment, medical tests, or surgery that their relative was undergoing in the
hospital (87%), and about the evolution of the disease (69%) and the advantages and disadvantages of the treatment (75%), but only 56% had been able to effectively resolve other doubts about the disease. For example, none of the caregivers re-ported being correctly informed about the phases that their relative would go through during the illness. Moreover, most of the informal caregivers (56%e81%) claimed that they had not received any training or specific information from the healthcare personnel about care to be provided and pre-cautions to be taken with the patient: carrying out the daily personal care, trying to promote appropriate physical exer-cise, avoiding pressure sores, performing postural changes, preparing a special diet, taking precautions to make the treatment as good as possible, or taking care of wounds.